The box office opens one hour prior to the event.
The Ticket Office at the Orpheum is open Tuesday to Friday from 14:00 to 19:00.
During these hours we are also pleased to be reached by phone or email as well:
Hotline: +43 316 8008 DW 9000
The general terms and conditions of the Grazer Spielstätten GmbH (Ltd.) aplly.
Orders through our website or via email will be answered by email to the address indicated. If you do not receive a response something has gone wrong. In this case, please contact our box office.
Bookings (without prepayment) can only be made until a pre-specified time prior to the start of the event which varies from event to event. You will receive the collection date in your reservation confirmation. The reservation of tickets until the start of the Event is only possible if the payment for the tickets has been made in advance (credit card, bank transfer).
When buying discounted tickets, valid identification, entitling the holder to a discount (membership cards, student IDs, etc.) must be presented for each ticket to be bought.
Discount tickets cannot be paid for in advance by credit card or bank transfer.
Ticket prices shown are for advanced booking and include all fees and taxes. Starting at 6 p.m. evening of the event, a higher evening box office ticket price will be applicable.
Online payment by bank transfer or credit card
The technical execution, sale and delivery of the tickets will be handled by the Theaterservice Graz GmbH (Ltd.) according to their general terms and conditions (Allgemeine GeschäftsbedingungenTheaterservice Graz GmbH [Ltd.]).
Used tickets will not be refunded.
By purchasing a ticket, the ticket holder accepts the house rules and the terms and conditions.
Torn ticket stubs are not valid. Misuse will be punished.
In the event of the cancellation of an event, tickets can be refunded up to one month after the intended date of the event. Changes to the cast or programme are no reasons for a refund of the ticket price.
The Grazer Spielstätten Gmbh (Ltd.), or any permitted third parties may carry out general filming and sound recording.
By purchasing tickets you consent to your inclusion in films and recordings in connection with the event. The Grazer Spiestätten Gmbh (Ltd.) is entitled to use these images and is exempt from any financial obligations.
Audio or visual recording equipment is strictly forbidden.
Mobile telephones must be switched off.
Smoking is not permitted anywhere in the building.